Frequently Asked Questions
                    
                    
                      How do I get FREE shipping?
                    
                  Larger orders receive FREE shipping.
For Canadian Customers; orders over $150.00 CAD will receive free shipping Canada wide.
For U.S Customers; orders over $125.00 USD will receive free shipping to the continential USA.
                    
                    
                      How long until my order ships?
                    
                  We  typically ship in-stock orders within 48 hours; Monday thru Friday.
The estimated delivery date will depend on the shipping method you chose at checkout.
                    
                    
                      How long until my order arrives?
                    
                  Estimated delivery dates are communicated at checkout. 
Each option will clearly state the number of days expected prior to delivery. There are always external factors; remember COVID?
                    
                    
                      What is your Return Policy?
                    
                  All sales are final.
We guarantee that your order leaves our warehouse in perfect condition or we don't ship it.
                    
                    
                      Can I purchase in bulk?
                    
                  Yes, absolutely.
If you run a business, or just wash a lot of cars, send us a message, via our CONTACT form, and we'll connect to discuss options and discount rates.
                    
                    
                      What is with the VIP CLUB 15% OFF Popup?
                    
                  It's a Notification system for BuffDaddies
BuffDaddy uses both EMAIL and SMS Notifications (text messages) to communicate all kinds of things; order confirmations, order fullfillment and shipping details, marketing and discount codes, new products etc. Some customers prefer email, some prefer SMS. This allows you to sign up for one, the other, or both and it gives you a unique 15% OFF discount code that can be used on your next BuffDaddy Order.
Don't want discounts or promotions?
EMAIL; you can opt out by clicking the unsubscribe link at the bottom of emails.
SMS; you can opt out by texting STOP.
                    
                    
                      What is this Duty line at checkout (U.S Customers)?
                    
                  What is this DUTY line item at checkout?
It is the cost to import goods, based on retail value, to the United States and is paid directly to US Customs and Border Protection.
Until recently, many shipments, valued under $800 USD, entered the U.S. duty-free under the De Minimis Exemption. As of August 29, 2025, this exemption has been cancelled. This means that all orders, regardless of total value, will now include customs duties or taxes.
We collect this fee upfront and then use Delivered Duty Paid (DPP) shipping so you won’t receive a surprise bill from U.S. Customs and Border Protection.
To help offset this additional cost, to US based customers, we provide FREE shipping on orders over $125.00 USD.
Couldn't Find Your Answer?
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