Frequently Asked Questions
How do I apply my Discount Code?
Discount codes may only be applied on the CHECKOUT page.
There is no option (yet) to apply your discount code directly to your cart. All discount codes, from the VIP Club or other promotions, may only be applied at the time of CHECKOUT.
How do I get FREE shipping?
Larger orders receive FREE shipping.
For Canadian Customers; orders over $125.00 CAD will receive free shipping Canada wide.
For U.S Customers; orders over $100.00 USD will receive free shipping to the continental USA.
How long until my order ships?
We typically ship in-stock orders within 48 hours; Monday thru Friday.
The estimated delivery date will depend on the shipping method you chose at checkout.
How long until my order arrives?
Estimated delivery dates are communicated at checkout.
Each option will clearly state the number of days expected prior to delivery. There are always external factors; remember COVID?
What is your Return Policy?
All sales are final.
We guarantee that your order leaves our warehouse in perfect condition or we don't ship it.
Can I save more if I purchase in bulk?
Yes, absolutely. The following formula applies to BuffDaddy branded products only.
If you buy 5+ you save 15%
If you buy 10+ you save 20%
If you buy 15+ you save 25%
These discounts are applied automatically based on the quantity of a particular item in your cart.
If you run a detail oriented business and would like to discuss more options please send us a CONTACT form outlining your idea; we'll review it and get back to you.
What is the CLAIM 15% OFF Popup?
It's a Notification system for BuffDaddies
BuffDaddyHQ uses both EMAIL and SMS Notifications (text messages) to communicate all kinds of things; order confirmations, order fulfillment and shipping details, marketing and discount codes, new products etc. Some customers prefer email, some prefer SMS. This allows you to sign up for one, the other, or both and it gives you a unique 15% OFF discount code that can be used on your next BuffDaddy Order.
Don't want discounts or promotions?
EMAIL; you can opt out by clicking the unsubscribe link at the bottom of emails.
SMS; you can opt out by texting STOP.
What is this Duty line at checkout (U.S Customers)?
What is this DUTY line item at checkout?
It is the cost to import goods, based on retail value, to the United States and is paid directly to US Customs and Border Protection.
Until recently, many shipments, valued under $800 USD, entered the U.S. duty-free under the De Minimis Exemption. As of August 29, 2025, this exemption has been cancelled. This means that all orders, regardless of total value, will now include customs duties or taxes.
We collect this fee upfront and then use Delivered Duty Paid (DPP) shipping so you won’t receive a surprise bill from U.S. Customs and Border Protection.
To help offset this additional cost, to US based customers, we provide FREE shipping on orders over $125.00 USD.
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